With the deal system, SneakerBase offers a comprehensive and convenient way to buy/exchange/rent sneakers/socks/sportswear/accessories. The system is based on mutual trust and honesty. To ensure the smooth running of a deal, all relevant information should be shared in the deal. Communication via other channels, including those provided by SneakerBase, can lead to misunderstandings or lost information in case of doubt.
The following rules apply to the activation of deals:
CancellationsIf deals are not concluded as expected, deals can be canceled. If no material damage has occurred, the deal partner must agree for the deal to be canceled. In the event of material damage, the termination will be assessed and decided by the moderation team. All decisive information must be available in the course of the deal in order to be able to approve the cancellation. Missing information can be submitted later, provided it is comprehensible.
Disclosure of data
In the event that a deal is reported and the police requests information from SneakerBase, all relevant information pertinent to the investigation will be disclosed. Such information includes (but is not limited to): Name, address, IP and email addresses.
With SneakerBase HD you support the development of SneakerBase and receive various benefits as a thank you. The benefits can be changed, extended or removed at any time.
If the user account is temporarily blocked, SneakerBase HD can either be extended for the duration of the block or refunded pro rata for the duration of the block. If the user account is permanently blocked or the site is terminated, SneakerBase HD will be refunded on a pro rata basis.
Time-unlimited packages, e.g. "Sneaks 4 Life" and "AgeCheck", are excluded from a refund.
(Last update: Jan 20th 2024, 5:02 pm)